STRATEGIES
- Implemented revenue enhancement strategies, job redesign, and created new policies for managers at multi-office medical group.
- Created conflict resolution materials for Monsanto Corporate Employee Relations Department.
- Executed several strategic acquisitions, from initial search to key employee interviews, valuations and negotiation.
- Experienced plan writer, leading organizations through the strategic planning process, business planning, and marketing/sales plans.
COACHING AND TRAINING
- Trained and managed sales staff of professionals in three Midwestern states.
- Executive coaching for CEO of industry leading service company in St. Louis.
- Wrote and conducted service excellence training programs for entry level service employees, providing them with strategies to reduce stress and conflict on the job.
- Created professional development training program, focusing on performance management for branch managers and department directors.
SALES AND MARKETING
- Created original brand and successfully introduced it to hospitals, long term care facilities, and physician offices.
- Created sales and marketing plan which ignited revenues from a mere $200/month to $70,000/month within a short time, tripling the service territory at a start-up.
- Through restructuring, established efficient policies, and by retraining employees, was able to achieve a 700% profit improvement in six months for a highly competitive service business.
- Creative writing featured ads in the St. Louis Business Journal as well as articles and brochures.
- Wrote customized sales training for the novice salesperson and performed the training.